Returns & Exchanges

Due to the perishable nature of our craft ales, all beer sales are final; however, we are committed to ensuring your satisfaction with any damaged or incorrect merchandise orders.

Return Process

• 1.
  Inspect Your Delivery

  Carefully examine your package upon arrival and document any visible damage to the packaging or products with clear photographs.

• 2.
  Contact Support

  Email our cellar team within 48 hours of delivery with your order number and photos to initiate a claim for damaged or incorrect items.

• 3.
  Verification Process

  Our team will review your request and provide a return shipping label if the item is eligible for a return or replacement.

• 4.
  Resolution

  Once the returned merchandise is received at our brewery, we will issue a full refund to your original payment method or ship a replacement.